Support Packages & Options
There is no business quite like yours, so why settle for an IT plan that offers too many (or too few) options? At Rocket IT Services, we have designed a range of packages and a la carte support options that provide worry-free IT management for all types of companies.
Regardless of your current IT structure of 10 or 200 computers, an in-house IT department or no IT staff at all, we can customize a plan to accommodate your goals and budget. Choose from these flexible service options:
Interconnected Vision Support Plans: As a Rocket IT client, you will pay a flat monthly fee for easy budgeting of your IT expenses. We offer three plans: Base, Enhanced, and Complete
Choose the level of support you need, from 24/7 monitoring and preventative maintenance to network patches and support personnel to complete network management, where we serve as your full-time IT department. A Rocket IT representative will assist you in choosing the plan that’s right for you.
Supplement your IT Staff: You are comfortable with your established in-house IT support. This is fine with us as you can use Rocket Networks to supplement your current staff. Let your staff handle the day-to-day operations, while we handle issues like remote monitoring or patch management. We specialize in consulting for large-scale IT projects, rollouts, and upgrades.
Project-Based Support: With project based support, we can assist or lead specific, pre-defined projects, to achieve the results you are looking for. Whether you need data migrated, new server infrastructure, new applications installed, or additional project-based work, Rocket IT Services will complete your IT projects on time and within budget. Many projects are quoted with flat rate pricing and include detailed project plans to avoid extra costs.
Hourly Services: Rocket IT offers hourly support servicesr for System and Network engineers. Hourly services are beneficial for small clients who do not yet need fully managed IT services or larger clients who are looking for a backup to their internal IT department. Ask about Block Time purchases and save your business money.
Pick your plan and never worry about your IT support again!